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Getting older can make it more difficult to get around and do the things you used to do, or would like to do. If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements. A challenge we all face as we get older is to think about where we live, and how it will work for us when we’re older. If you intend to ‘stay put’ where you are, then thinking and planning ahead makes sense.
Quality assurance processes were now picking up day to day issues, so that corrective action could be taken. The inspection took place on 28 November 2016 and was unannounced. At our last inspection in February 2015 we identified three breaches in the regulations, and areas of the home that required improvement. The registered manager and provider gave us an action plan on how they would address these issues.
Birdscroft Nursing Home, Ashtead, Surrey
There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor. EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . If you have a home to sell, you may be able to use the proceeds to pay the deposit on a new property and take out a ‘lifetime mortgage’ to cover the rest of the cost. A move may provide a whole new lease of life, but a wrong choice can be difficult to undo.
The home was well maintained and had been adapted to make it more suitable for the people who live here. Floors were smooth and clear of obstructions to reduce the risk of trips and falls, and there was clear signage around the home including words and pictures to denote the use of the room. The provider did not have a robust recruitment process and there were gaps in information in relation to staff employment files. People and relatives thought there were enough staff to meet their needs. Not all of the risk of harm to people had been identified or effective controls put into place to manage them.
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With comprehensive care assessments, regular monitoring and reviews, staff strive to provide the highest standard of care. Birdscroft Nursing Home, situated in a private road in Ashtead, offers a variety of services. Including elderly, dementia, respite care and convalescence stays. It is within close proximately to Epsom Downs, Ashtead and Leatherhead, with easy access from the M25. Choosing care has been ranked one of life’s most stressful events.
With comprehensive care assessments, regular monitoring and reviews, staff strive to provide the highest standard of care delivery. They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do. The site’s 4 million visitors a year comprise roughly 45% older people, 45% younger family and relatives, and 10% professionals who work with older people. Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades.
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Birdscroft is registered to provide accommodation for persons who require nursing or personal care for up to 28 people. There were 26 people living at the service at the time of our inspection. The provider had not assessed and monitored the quality of service people received at the home in the absence of a manager.
Residents can, and are encouraged, to contact their relatives through either Skype or WhatsApp and they can also learn computer skills, including how to use the internet and e-mail. We frame our offer around ‘home’ because we understand its importance for everyone. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home. This might enable you to live somewhere you couldn’t otherwise afford.
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At this inspection we found that some, but not all of the areas of concern had been addressed. Birdscroft provides accommodation and nursing care for up to 28 people, some of whom have dementia. Communal facilities include a large lounge and dining area, a small quiet lounge, and a secluded rear garden which is accessed via a ramp with rails. Birdscroft Nursing Home provides accommodation and nursing care for up to 28 people, some of whom have dementia. Communal facilities include a large lounge, a small quiet lounge, a separate dining room and a secluded rear garden which is accessed via a ramp with rails.
Our National Housing for Older People Awards celebrate examples of successful retirement housing and housing-with-care. As with hotels, the cost of living in a care home varies widely according to its location, the size of your room or suite, and the facilities on offer. There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. Housing-with-care developments run by housing associations and local authorities tend to be called ‘extra care’ or ‘independent living’ schemes, and explicitly seek to accommodate people who need daily help.
Staff received a comprehensive induction and ongoing training, tailored to the needs of the people they supported. There was positive feedback about the home and caring nature of staff from people who live here. The registered manager had been in post for over six months, and had made many positive changes to the standard of care people received.
Those people on specialist diets received the food in the form they needed it. Selfcater.com is the first 100% organic search for accredited holiday accommodation worldwide. Selfcater.com is a part of the Five Star network - Travel accredited. If you have forgotten your password use the 'Forgotten your password? The Home Services Directory on this website provides an opportunity to promote your services.
Quality assurance records were kept up to date to show that the provider had checked on important aspects of the management of the home. The manager had ensured that accurate records relating to the care and treatment of people and the overall management of the service were maintained. There were sufficient staff deployed to meet the needs and preferences of the people who lived at the home. There had been a recent issue with staffing, but the registered manager had taken action to prevent a reoccurrence. The provider had carried out appropriate recruitment checks to ensure staff were suitable to support people in the home.
Documentation to enable staff to support people and record the care and support given were not complete. The management was switching to a new system to try to improve the service. Care plan information was available to staff by use of hand written notes at the front of care files, or in people’s rooms so staff could access it. We carried out an unannounced comprehensive inspection of this service on 28 November 2016.
Birdscroft's dedicated activity co-ordinators run regular varied programmes to suit all tastes. In claiming this listing, you are confirming that this service belongs to you and you agree to only upload true and accurate information. You acknowledge and agree that we may request verification and identity and address documents and information from you in order to complete fraud prevention and identity and address verification checks. People told us the activities available to them had improved, but those that chose to stay in their bedrooms wanted more to do to keep them entertained throughout the day.
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